This Privacy Policy sets out the manner in which we collect, use, disclose and manage personal information. By using the this website, subscribing to our services or entering into an agreement with us in relation to this website, you are taken to have read, and agreed to the collection, use, disclosure and handling of your personal information in accordance with this Privacy Policy.
We may modify this privacy policy at any time.
Personal Information We Collect
We may collect personal information about you including, but not limited to your name, address, phone number, email, and any other information provided.
We may also collect property information such as the value of your property, offers you place on properties.
If you supply personal information to us about another person, we accept it on the basis that you represent and warrant that you are authorised to do so and that the relevant person has consented to the disclosure to us for our business purposes.
We may collect personal information about you from a variety of sources including, but not limited to:
(a) registering to use the website.
(b) From your registered real estate agent;
(c) subscribing to receive online notifications nd filling in forms on our website or websites of our service providers;
(d) contacting us or our service providers for any reason including, but not limited to, reporting a problem with the website, requesting further services or seeking our assistance;
(e) posting or contributing material on our website or social media accounts;
How We Use Your Personal Information
We use the personal information we have collected largely for the purpose of providing you with products and services that you have requested, responding to your enquiries, creating and maintaining your account and ensuring you comply and adhere to our website terms of use.
We may use your personal information to provide you with information about offers, promotions, goods or services, which we believe may be of interest to you; and share your information with our service providers and other third parties.
Disclosure and Storage of Personal Information Overseas
We may store information on servers located in Australia or in offshore data facilities.
Where we have obtained your consent to do so, we may also share your personal information with our service providers and other third parties located outside Australia so that they can provide you with any products or services requested by you, including contacting you in relation to the products or services. As these entities are located outside of Australia, they are not required to comply with the Privacy Act and you will not be able to seek any redress under the Privacy Act in connection with the use of your information.
Security
Whilst we will always strive to ensure the security, integrity and privacy of personal information we collect, no data transmission over the internet can be guaranteed to be totally secure. Despite this, we have established safeguards and reasonable security measures to ensure protections of your personal information.
Accuracy of Data
We will endeavour to take all reasonable steps to keep accurate and up to date, any information which we hold about you. If, at any time, you discover that information held about you is incorrect or you would like to review and confirm the accuracy of your personal information, you can contact us.
Complaints Resolution
We do not without your consent, collect sensitive information as defined under the Privacy Act 1988. We handle all personal information within the bounds of the Privacy Act including the Australian Privacy Principles.
If at any time you have any concerns, complaints or questions in relation to your privacy or the operation of any of our businesses, please contact us.
For more information about privacy issues in Australia and protecting your privacy, visit the Office of the Australian Information Commissioner’s website.
Cookies
We may provide users of your computer with information that we think may interest the users of your computer. We may link this information to personal information we hold about you. If we do, that information will become personal information, and will be treated in the same manner as the personal information to which it was linked. You should be able to configure your computer so that it disables “cookies” or does not accept them.